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CHAPARRAL INSULATION COMPANY, INC. and CHAPARRAL INDUSTRIAL SERVICES, LLC ("CHAPARRAL") respects your privacy and is committed to maintaining the privacy and confidentiality of personal data we collect. The purpose of our Privacy Statement is to demonstrate our firm commitment to the privacy and protection of all persons who provide personal data to OWENS and its affiliates. This Privacy Statement describes the ways we collect information from and about you, and what we do with the information, so that you may decide whether or not to provide information to us.

By visiting CHAPARRAL websites or are otherwise providing your personal information to CHAPARRAL via any other means, you are accepting and consenting to the practices described in this Privacy Statement.

For purposes of this Privacy Statement, the term “visitor” includes visitors to our websites who are not yet customers, those who become customers, as well as those who do not become customers; whether you upload information to our websites, download it, or are merely visiting our websites. You can choose not to provide certain information when using our websites but then you might not be able to take advantage of many of its features.


The information we collect may include your personal information, such as your name, contact information, IP addresses, Telephone conversations, product and service selections and orders or other things that may identify you individually.

Generally, we may collect information about you in the following manners:

  1. you may provide your personal information to us in the following ways;
    1. via chat
    2. via email
    3. telephone calls
    4. web-based forms
    5. or other means
  2. we may use automated technical means to collect information about all website visitors for example by use of cookies; and
  3. via third party providers.


You may visit our Websites in any of the following ways:

  1. By using your browser to navigate to our Websites including (but not limited to):
    1. http://www.chaparralco.com
    2. http://www.chaparralinsulation.com
    3. http://www.chaparralis.com

When you visit our Website, our server logs your IP address (Your address is, the time and duration of your visit (07/25/2024 at 06:48am) and the time and duration of the pages on our website you view. If you arrive at our website by clicking a paid advertisement (including a paid search engine result) or a link in an email, then we will capture information that tracks your visit from that link. If you arrive at our Website by clicking a non-paid source, such as link in a non-paid search engine result or an unsponsored link on another website, we may capture information that tracks your visit from that source, to the extent we are able to do so. We may also capture information about your computer system, such as your browser type and operating system.

We will likely place a cookie on your hard drive during the web visit. A cookie is a unique alphanumeric identifier that we use to help us identify the number of unique visitors to our Website, whether or not those visitors are repeat visitors, and the source of the visits. Cookies cannot be executed as code or used to deliver a virus. Other servers cannot read them and personal information cannot be gathered from them. They are simply an identifier shared between you and us to allow us to improve the services we offer to you through our Website. If you do not wish cookies to be placed on your computer, then they can be disabled in your web browser. The option to do so is normally found in your browser's "security settings" section. However, please note, permanently disabling cookies in your browser may hinder your use of our Website as well as other websites and interactive services.

A web beacon, also known as a web bug, is a small graphic (usually 1 pixel x 1 pixel), that is embedded in a web advertisement, email, or page on our web site, but is invisible to you. When you view a page on our web site, an email or an advertisement your web browser will request the web beacon from a web server, which in turn will set a cookie in your web browser containing a unique identifier. This unique identifier will be linked to log information that is used to track your movements on our web site in order to determine the effectiveness of content and advertising campaigns. We do not collect personal information about you as part of a web visit, but web visit information may be tied to other information (including personal information) we collect from you via chat, web forms, and the other means we describe in this Privacy Statement.

Our advertising agencies may also use web beacons and cookies to track your activity on our website originating from the advertisement. However, we will not provide your personal information to our advertising agencies. Our advertising agencies maintain their own privacy policies, and you should also review those.


We may provide links to third-party websites for your convenience and information. The privacy practices of those sites may differ from CHAPARRAL practices and are not controlled by CHAPARRAL and covered by this Privacy Statement. We do not make any representations about third-party websites. We encourage you to review their privacy policies before submitting your personal data.


CHAPARRAL’s obligations with respect to personal data for which CHAPARRAL is solely a data processor, such as personal data that CHAPARRAL’s customers store or transfer using CHAPARRAL’s technology hosting services, are defined in its agreements with its customers and are not included in this Privacy Statement. In those circumstances CHAPARRAL receives personal data from the EU as an agent of the customer merely for processing and is not required to apply Safe Harbor principles to that information. The customer will remain responsible for the personal data that it collects and processes and for the compliance with applicable data protection laws.


We will not intentionally collect or maintain, and do not want you to provide, any information regarding your medical or health condition, race or ethnic origin, political opinions, religious or philosophical beliefs or other sensitive information.


Our services are not designed for or directed to children under the age of 18, and we will not intentionally collect or maintain information about anyone under the age of 18.


Personal information we gather is for internal use only and will not authorize the release of this information to anyone outside CHAPARRAL (except to third party service providers to CHAPARRAL who perform functions on our behalf but in such event personal information will only be shared to the extent reasonably necessary to perform their functions and they will not be authorized to use it for any other function), unless you have consented to such disclosure.

Should you breach our terms and conditions or website terms, or if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, we may disclose your information to a relevant authority. This may include exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction. In particular, we may release the information we collect to third parties when we believe it is appropriate to comply with the law, to enforce our legal rights, to protect the rights and safety of others, or to assist with industry efforts to control fraud, spam or other undesirable conduct.

We may release the information we collect to third parties, where the information is provided to enable such third party to provide services to us, provided that the third party has agreed to use at least the same level of privacy protections described in this Privacy Statement, and is permitted to use the information only for the purpose of providing services to us.


Personal data we collect is relevant for the purposes for which it is to be used. CHAPARRAL takes reasonable steps to ensure that data is reliable for its intended use, accurate, complete, and current.


CHAPARRAL utilizes the self-assessment approach to assure its compliance with its Privacy Statement. CHAPARRAL regularly verifies that the privacy statement is accurate, comprehensive, prominently displayed, completely implemented and in conformity with the Safe Harbor Principles and conducts its self-assessment on an annual basis to ensure that all relevant privacy practices are being followed. Appropriate employee training is in place and internal procedures for periodically conducting objective reviews of compliance are in place. A statement verifying this selfassessment is signed by a corporate officer or other authorized representative at least once a year.


Our business changes constantly and our Privacy Statement may also change from time to time. You should check our website frequently to see recent changes, however, we will never materially change our policies and practices to make them less protective of personal information collected in the past without your prior consent. This Privacy Policy was last updated on September 4, 2018.

© 2024 CHAPARRAL INSULATION COMPANY | January 30, 2019 Revision 2

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Corporate Headquarters
  • 200 Factory Drive Waco, Tx 76710
  • +1 (254) 756-5034
  • info@chaparralco.com